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All questions about paid programs must be directed to [email protected]. All e-mails are answered twice per day.
If you didn’t get a response, you didn’t send the message to correct address. The system sends you a ticket number as soon as you e-mail us.
Please ensure you are using the latest web browser; try a different one if necessary. This is an issue with your computer. Our website uses standardized off-the-shelf learning software (LearnDash) and we have tens of thousands of users accessing the course without any problems. It’s likely you have some setting in your browser or other software causing these issues – they’re not a problem on our end.
All questions about paid products need to be directed to [email protected]
Generally if you’re having issues with our website, the issue is your web browser configuration. We have tens of thousands of users completing programs without any issues whatsoever.
Please clear your cache and ensure you’re running latest software. Outdated software usually causes this problem. It is possible you have a firewall or another plugin set up that’s blocking certain code. We have many thousands of students advancing through the program without any issues.
What do you mean comments are moderated? We do not respond to comments on posts or lessons. If you’re a paid customer, you need to contact [email protected] with questions.2018-03-20 at 3:08 pm in reply to: how long do i have to wait for the quiz to be graded? #425681
Hrm. That really does not make sense to me.
Are you using the latest web browser? Have you tried using a different browser?
Can you clarify which browser you’re using? Have you tried using a different web browser?
Please clear your cache and ensure you’re running latest software. Outdated software usually causes this problem.2018-03-16 at 3:06 pm in reply to: how long do i have to wait for the quiz to be graded? #424133
It should be a fairly quick process – it’s all automated.
What do you mean you “cannot find any videos”?
Please ensure you are using the latest web browser; try a different one if necessary. This is an issue with your computer.
@kathy – Clear your browser cache + cookies; test again. If that doesn’t work, try a different browser. Note that we require *latest* browser software to properly utilize the site.
Correct. This is precisely how our system works. You must finish watching each lecture before advancing to the quiz.
This is a problem with your browser. You must use latest software to access our website. Try different browser.
Yes, you will need to do so. You must give it time to properly finish saving.